Welcome to Gold Dream Fine Jewelry, the online store where you can find a wide range of high-quality jewelry products at affordable prices. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing any order.
You must be at least 18 years old to purchase any product from our website. If you are under 18, you may use our website only with the involvement of a parent or guardian.
All products displayed on our website are subject to availability. We reserve the right to limit the quantity of any product or to discontinue any product without notice. We also reserve the right to modify or cancel any order at any time for any reason.
The prices of our products are in US dollars and do not include any taxes, shipping fees, or other charges that may apply. We may change the prices of our products at any time without notice. You are responsible for paying the full amount of your order, including any applicable taxes, shipping fees, or other charges.
We accept payment by credit card, debit card, PayPal, or other methods that we may offer from time to time. You must provide us with accurate and complete payment information when placing your order. We are not liable for any errors or delays in processing your payment due to your failure to provide us with correct or updated payment information.
We ship our products to most countries worldwide. However, we are not responsible for any customs duties, taxes, or other fees that may be imposed by your country of destination. You are solely responsible for complying with all laws and regulations of your country of destination regarding the importation and use of our products.
We aim to deliver your order within the estimated delivery time that we provide when you place your order. However, we are not liable for any delays or failures in delivery due to circumstances beyond our control, such as natural disasters, strikes, accidents, or carrier issues. If your order is lost, damaged, or stolen during transit, we will try to assist you in resolving the issue with the carrier, but we are not obligated to replace or refund your order.
We want you to be satisfied with your purchase from our website. If you are not happy with your product for any reason, you may return it to us within 30 days of delivery for a full refund or exchange, subject to the following conditions:
You must contact us by phone at (562) 966-0087 before returning your product to obtain a return authorization number and instructions on how to return your product.
You must return your product in its original condition and packaging, with all accessories and documentation included. You must also include a copy of your receipt and the return authorization number.
You are responsible for paying the shipping costs of returning your product. We recommend that you use a trackable and insured shipping method to ensure that your product reaches us safely.
We will inspect your returned product upon receipt and issue a refund or exchange within 14 days of receiving your product. We will notify you by email when we process your refund or exchange.
We reserve the right to refuse a refund or exchange if we determine that your product has been used, damaged, altered, or missing any parts or accessories.
We provide a one-year warranty on all our products against defects in materials and workmanship. If your product is defective within one year of purchase, we will repair or replace it at our discretion, free of charge, subject to the following conditions:
You must contact us by phone at (562) 966-0087 before sending your product for warranty service to obtain a warranty authorization number and instructions on how to send your product.
You must send your product in its original packaging, with all accessories and documentation included. You must also include a copy of your receipt and the warranty authorization number.
You are responsible for paying the shipping costs of sending your product for warranty service. We recommend that you use a trackable and insured shipping method to ensure that your product reaches us safely.
We will inspect your product upon receipt and determine whether it is eligible for warranty service. We will notify you by email when we complete the warranty service.
We reserve the right to refuse warranty service if we determine that your product has been abused, misused, modified, or tampered with.
We own all intellectual property rights in our website and our products, including but not limited to trademarks, logos, designs, images, texts, and software. You may not copy, reproduce, distribute, display, modify, or create derivative works from our website or our products without our prior written consent.
We provide our website and our products on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website or our products will be error-free, secure, uninterrupted, or meet your expectations. We are not liable for any damages or losses arising from your use of or inability to use our website or our products, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
These terms and conditions are governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes arising from or relating to these terms and conditions or your use of our website or our products will be subject to the exclusive jurisdiction and venue of the courts located in Los Angeles County, California. You agree to waive any objections to such jurisdiction and venue and to submit to the personal jurisdiction of such courts.
These terms and conditions constitute the entire agreement between you and us regarding your use of our website and our products. If any provision of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these terms and conditions will not be considered a waiver of such right or provision. We may assign or transfer our rights and obligations under these terms and conditions without your consent. You may not assign or transfer your rights and obligations under these terms and conditions without our prior written consent.
We may revise these terms and conditions from time to time by posting the updated version on our website. Your continued use of our website or our products after we post the updated version will constitute your acceptance of the revised terms and conditions. We encourage you to review these terms and conditions periodically to stay informed of any changes.
If you have any questions, comments, or concerns about these terms and conditions or our website or our products, please contact us by phone at (562) 966-0087. We will respond to your inquiries as soon as possible.